Tucci Rue LLC - Master Services Agreement, Terms, Privacy Policy, and General Provisions

This Master Services Agreement, Terms and Conditions, and Privacy Policy ("Agreement") is entered into between Tucci Rue LLC ("Tucci," "Company," "we," or "us") and any individual or entity ("Client," "User," or "you") who accesses our website, communicates with us, submits information, receives services, or submits payment. By visiting our website, submitting a form, scheduling a consultation, communicating with Tucci, receiving materials or services, or providing electronic acceptance or payment, you agree to be bound by this Agreement as of the date of such action ("Effective Date").

Service Agreement and Terms

1. Scope and Nature of Services

Tucci Rue LLC provides executive-level revenue advisory services, including but not limited to:

Interview-as-a-Service (IAAS) candidate evaluations
College-Student-Interview-As-A-Service (CSIAAS) / (IAAS)
Fractional Chief Revenue Officer (fCRO) advisory support
Revenue strategy and hiring advisory services

Tucci Rue LLC:

does not recruit or source candidates
does not perform background checks
does not extend offers or negotiate compensation
does not provide legal, tax, or HR compliance advice
does not act as an employer of record
does not make hiring or employment decisions

All hiring and employment decisions remain solely the Client's responsibility.

2. Candidate Communication Authorization

Client authorizes Tucci to:

communicate directly with candidates
conduct interviews (live or recorded)
review resumes and submitted materials
evaluate publicly available professional information

Client represents that it has obtained all required permissions and consents.

3. Advisory-Only Disclaimer

All services, recommendations, reports, frameworks, and communications:

are advisory only
reflect professional judgment
include no guarantees of hiring success, employee performance, revenue outcomes, or business results

Client assumes full responsibility for all decisions and outcomes.

4. Term and Automatic Renewal

Unless otherwise agreed in writing:

The initial service term is two (2) years from the Effective Date, at the current rate of services.
The Agreement automatically renews for successive two-year periods unless either party provides written notice at least 30 days before expiration.
Failure to send a reminder does not invalidate renewal.

5. Pricing and Fees

Unless otherwise agreed in writing:

Current rate - IAAS sessions are billed at $7,500 per year per location, which includes access to one (1) job posting to a reasonable extent required by the Client during the annual term
Rates remain fixed during the initial term
Sessions do not roll over unless agreed in writing
Fees become non-refundable once incurred, scheduled, or capacity reserved

Free Service Conversion - If Client is granted access to IAAS services at no cost for any promotional, trial, or limited duration (“Free Service Term”), Client must provide written cancellation within thirty (90) days before the expiration of the Free Service Term. If cancellation is not received within this timeframe, Client will be automatically enrolled in a two (2) year IAAS service agreement at the then-current full rate of the service, and billing will commence accordingly. Continued access to or use of services after the Free Service Term constitutes acceptance of these terms.

6. Account Readiness and Availability Fee

Tucci Rue LLC. reserves professional capacity, scheduling priority, and operational readiness for active clients, and may apply an Account Readiness and Availability Fee if no IAAS session is utilized during any period of one (1) to three hundred sixty-four (364) consecutive days following the Effective Date or any anniversary thereof. This fee is not a service fee but an administrative and capacity-reservation charge associated with maintaining ongoing readiness and availability, regardless of service utilization. Any such fee will be communicated at the time of application and may be waived at Tucci’s sole discretion.

7. Billing and Payment Authorization

Invoices are due within ten (10) calendar days unless otherwise agreed in writing. By submitting payment information, Client authorizes Tucci Rue LLC. to store payment methods and charge all applicable fees, including service fees, renewals, readiness fees, and any late fees where permitted by law.

Any unpaid balance may incur a late fee of up to ten percent (10%) of the outstanding amount or the maximum amount permitted by law, whichever is less. Tucci Rue LLC. reserves the right to suspend or refuse services for non-payment.

Client agrees to contact Tucci before initiating any chargeback. Accounts that remain unpaid may be referred to collections, and Client is responsible for all associated collection costs, including but not limited to collection agency fees, legal fees, and administrative expenses.

8. Cancellation

Client may cancel within three (3) calendar days of acceptance unless services, preparation, scheduling, or reserved capacity have begun.
After that period, this Agreement remains binding for the full term.
Payments are non-refundable once services or reserved capacity begin.

9. Client Responsibilities

Client agrees to:

provide accurate hiring and company information
obtain candidate consent where required
communicate scheduling updates promptly
participate in good faith
use Tucci services only for legitimate business purposes

10. Confidentiality

Tucci will treat Client and candidate information as confidential and use it solely for service delivery; Tucci is not responsible for confidentiality breaches resulting from:

third-party platform failures
client-side security issues
events beyond reasonable control

Client agrees that Tucci deliverables are for internal use only unless written consent is provided.

11. Intellectual Property

All Tucci materials remain the exclusive property of Tucci Rue LLC, including:

reports
templates
frameworks
methodologies
interview systems
branding and website content

Client may not:

copy or distribute externally
resell or sublicense
reverse engineer
create competing services derived from Tucci materials

Restrictions survive termination for two (2) years.

12. Acceptable Use

Client may not use Tucci's services or materials for:

unlawful activity
harassment or discrimination
misrepresentation
disputes unrelated to hiring or revenue

Violation may result in suspension or termination.

If Client terminates this Agreement before the completion of the agreed-upon service term for any reason other than Tucci Rue LLC's fault, Client agrees to pay an Early Termination Fee. This fee is intended to compensate Tucci for the reserved capacity, reasonably lost revenue, and resources allocated to the engagement, and is not a penalty. The Early Termination Fee will equal the greater of fifty percent (50%) of the remaining contract value or the value of services scheduled, reserved, or prepared but not yet delivered. Payment is due immediately upon termination.

13. Technology, Platforms, and AI Use

Tucci may use third-party systems and AI-assisted tools, including:

CRM platforms
scheduling tools
video conferencing tools
outreach or analytics platforms
Research platforms
secure payment processors
AI-assisted productivity or documentation tools

These support service delivery and operate in accordance with their respective privacy and security policies.

14. Limitation of Liability

To the fullest extent permitted by law, Tucci Rue LLC shall not be liable for:

hiring outcomes
lost profits or revenue
reputational harm
employee performance issues
business interruption
indirect or consequential damages

If liability is found, Tucci's total liability shall not exceed the fees paid for the specific service giving rise to the claim.

15. Indemnification

Client agrees to indemnify and hold Tucci harmless from claims arising from:

hiring or employment decisions
employment disputes
misuse of Tucci's services or materials
failure to obtain candidate permissions
Client compliance or legal issues

16. Force Majeure

Tucci is not liable for delays caused by events beyond reasonable control, including illness, cyber incidents, natural disasters, outages, or governmental actions.

17. Governing Law and Dispute Resolution

This Agreement is governed by the laws of Pennsylvania; the parties agree to:

attempt good-faith resolution first
submit unresolved disputes to binding arbitration in Pennsylvania, where permitted by law

Privacy Policy

18. Information We Collect

We may collect:

name, email, phone, company, title
hiring or business information
candidate resumes or materials
interview responses or professional data
publicly available professional information
IP address, device data, and website analytics
cookies or tracking technologies

19. How We Use Information

We use information to:

respond to inquiries
deliver advisory services
communicate with clients and candidates
schedule meetings or interviews
generate reports or evaluations
improve services and website functionality
comply with legal obligations

We do not sell personal information.

20. Candidate Data Handling

Clients are responsible for obtaining candidate consent. Candidate information is used solely for advisory evaluation purposes. Tucci does not independently source candidates or run background checks.

21. Information Sharing

Information may be shared only:

with service providers supporting operations
when required by law
to protect legal rights or prevent fraud

22. Cookies and Tracking

Our website may use cookies or analytics tools to improve functionality and user experience. Users may adjust browser settings to control cookies.

23. Data Security and Retention

Tucci uses reasonable safeguards but cannot guarantee absolute security. Information is retained only as long as reasonably necessary for services, compliance, or dispute resolution.

24. Your Rights

You may request:

access to your data
correction of inaccurate data
deletion where legally permitted
opt-out of communications

Requests may be sent using the contact information below.

25. Children's Privacy

Services are intended for business use and not directed to individuals under 18.

General Provisions

26. Updates

Tucci may update this Agreement periodically. Continued use of services constitutes acceptance of updates.

27. Acceptance of Terms and Electronic Signature

By accessing, using, or enrolling in Tucci Rue LLC. services, including through any online form, signup page, electronic submission, or payment, Client acknowledges and agrees that checking a box, clicking acceptance, entering a name electronically, or submitting payment constitutes acceptance of this Agreement, confirmation of authority to bind the company, and a legally binding electronic signature with the same force and effect as a handwritten signature. Client further confirms that they have read, understood, and agree to be bound by all terms, including, but not limited to, service terms, payment obligations, early termination provisions, and collection policies. If Client does not agree to these terms, Client must not proceed with services.

28. Entire Agreement

This Tucci Rue LLC - Master Services Agreement, Terms, Privacy Policy, and General Provisions represent the entire Agreement between Tucci Rue LLC and Client unless replaced by a separate signed written contract.

29. Contact

Tucci Rue LLC. Coopersburg, Pennsylvania, www.tuccirue.com, connect@tuccirue.com